Privacy Policy – siyat.lk
Last Updated: 30.11.2025
At siyat.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you register, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (handled securely through third-party gateways)
1.2 Non-Personal Information
We may automatically collect:
- Device information (IP address, browser type, operating system)
- Pages viewed and browsing patterns
- Cookies and usage data
2. How We Use Your Information
We use your information to provide and improve our services, including:
- Processing and fulfilling your orders
- Communicating about orders, updates, and customer support
- Improving website performance and user experience
- Sending promotional messages (only with your consent)
- Preventing fraud, security breaches, or misuse
3. Cookies and Tracking Technologies
siyat.lk uses cookies to:
- Save your preferences
- Improve page loading and navigation
- Provide personalized recommendations
- Analyze site traffic
You may disable cookies through your browser settings, but some features may not function properly.
4. Sharing Your Information
We do not sell or share your data with third parties for marketing purposes.
We may share your data only with:
- Delivery partners (for shipping your orders)
- Payment processors (to securely complete transactions)
- Technical service providers (for hosting, analytics, etc.)
- Legal authorities (only if required by law)
All third-party partners are required to follow strict confidentiality and data-protection standards.
5. Payment Security
All online payments on siyat.lk are processed through trusted, PCI-DSS-compliant payment gateways.
We do not store your full card details on our servers.
6. Data Protection & Security
We implement industry-standard security measures to protect your personal information from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
As a user, you have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data (where legally applicable)
- Withdraw consent for marketing communications
To exercise your rights, contact us at:
Email: [Insert Email]
Phone: [Insert Phone]
8. Data Retention
We retain your information:
- As long as your account is active
- As needed to provide services
- As required for legal compliance and dispute resolution
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before engaging with them.
10. Children’s Privacy
siyat.lk does not knowingly collect information from children under the age of 16. If we learn that such data has been collected, we will take steps to remove it immediately.
11. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted here with the updated date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
siyat.lk – Customer Support
Email: sales@siyat.lk
Phone: +94 77 660 9615
Address: No. 403/1 , Sri Jayanthi Mawatha, Wattala, Sri Lanka
